Analyze front desk calls to identify patient intents and suggest appropriate actions
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"I need to schedule an appointment with Dr. Johnson for next week. I've been having some stomach issues and I think I need to be seen soon."
"I wanted to ask about my prescription for the antacid medication - I think I'm running low and will need a refill."
"I got a bill in the mail that I have questions about. The amount seems higher than usual."
🎯 Review and verify AI-detected intents to improve accuracy